uudd Privacy Policy
At uudd, we take your privacy seriously. This Privacy Policy explains in clear terms what personal data we collect, why we collect it, how we use it, and what rights you have as a player based in Bangladesh.
Introduction and Scope
This Privacy Policy ("Policy") applies to all personal data processed by uudd ("we", "us", "our") in connection with the uudd website at https://uudd.ws and all associated services, games, and features. It governs all data collected from users whether during account registration, gameplay, financial transactions, or general browsing activity on the platform.
By using the uudd platform you consent to the collection and processing of your personal data as described in this Policy. If you do not agree with the terms of this Policy, you should not use the platform. We encourage you to read this Policy in full and to contact us at [email protected] if you have any questions about how we handle your data.
Section 1
Information We Collect
uudd collects personal data from you in several ways — directly when you register or interact with the platform, automatically via technical systems, and occasionally from third-party sources such as payment processors. The categories of data we collect, their sources, and their purposes are set out in the table below.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, National ID or passport number | Account registration, KYC verification, age check |
| Contact Data | Mobile number, email address (if provided) | Account communications, transaction alerts, support responses |
| Financial Data | bKash / Nagad / Rocket / Upay wallet numbers, transaction IDs, deposit and withdrawal history | Payment processing, fraud prevention, financial compliance |
| Technical Data | IP address, device type, browser type, operating system, session duration, pages visited | Platform security, fraud detection, service optimisation |
| Gaming Data | Bet history, game preferences, win/loss records, bonus activity | Responsible gaming monitoring, bonus management, personalisation |
Section 2
How We Use Your Information
uudd uses the personal data we collect for specific, lawful purposes. We do not process your data in ways that are incompatible with the purposes set out below.
- Account Management — To register and maintain your player account, verify your identity and age, and manage your account settings and preferences across the uudd platform.
- Payment Processing — To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and USDT, to reconcile transactions, and to maintain accurate financial records in accordance with applicable legal requirements.
- Platform Security — To detect and prevent fraud, money laundering, account takeover, and other prohibited activities. Technical data is analysed to identify suspicious patterns and protect the integrity of the platform for all users.
- Legal Compliance — To comply with applicable laws and regulations including anti-money laundering obligations, age verification requirements, and any lawful requests from competent authorities.
- Responsible Gaming — To monitor gameplay for indicators of problem gambling, to enforce limits and self-exclusion requests made by players, and to proactively reach out to players who may be exhibiting signs of harmful gaming behaviour.
- Service Improvement — To analyse aggregated usage data in order to improve the platform's game offering, user interface, performance, and overall player experience. Aggregated data used for this purpose does not identify you personally.
Section 3
Legal Basis for Processing
uudd processes your personal data on the following legal grounds. Where more than one ground applies to a particular processing activity, both are noted.
- Contractual Necessity — Processing your identity, contact and financial data is necessary to perform the contract between you and uudd — specifically to register your account, process your bets, and pay out your winnings.
- Legal Obligation — We are required by law to retain certain financial records, verify the identity and age of players, report suspicious transactions, and cooperate with lawful requests from authorities. Processing your data for these purposes is mandatory.
- Legitimate Interests — We process technical and gaming data on the basis of our legitimate interest in maintaining a secure, fraud-free, and fairly operated platform. We balance this interest against your privacy rights and apply appropriate safeguards.
- Consent — Where we rely on consent to process your data (for example, for optional marketing communications), you have the right to withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Section 4
Sharing Your Personal Data
uudd does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.
- Payment Partners — We share financial transaction data with our payment processing partners including bKash, Nagad, Rocket and Upay solely for the purpose of executing your deposit and withdrawal requests. These partners are bound by their own privacy obligations and by contractual restrictions imposed by uudd.
- Technology Providers — We use technology service providers for hosting, analytics, and security monitoring. These providers access data only as necessary to provide their services to uudd and are prohibited from using your data for any other purpose.
- Legal and Regulatory Authorities — We may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by law, court order, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of uudd, its users, or the public.
- Business Transfers — In the event of a merger, acquisition, or sale of all or part of uudd's business assets, personal data held by uudd may be transferred to the acquiring entity, subject to equivalent data protection obligations being maintained by the receiving party.
Our Commitments
Six Ways uudd Protects Your Privacy
Section 5
Cookies and Tracking Technologies
uudd uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you across sessions and deliver a consistent experience. We use the following categories of cookies.
- Strictly Necessary Cookies — These cookies are essential for the platform to function. They enable core features such as session management, secure login state, and fraud detection. You cannot opt out of these cookies while using the platform.
- Analytical Cookies — These cookies collect aggregated, anonymised data about how players use the platform — including which pages are visited most often and how long players stay on each page. We use this data to improve the platform's structure and content.
- Functional Cookies — These cookies remember your preferences such as language settings and display options so that you do not need to reset them each time you visit the platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the platform. For more information about the specific cookies we use and how to manage them, please contact us at [email protected].
Section 6
Data Retention
uudd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. In general, account data is retained for the duration of your active account and for a period of five years following account closure, in accordance with standard financial record-keeping requirements.
Gaming activity records, responsible gaming interactions, and any data relating to self-exclusion or problem gambling interventions are retained for a minimum of five years following account closure to support the responsible gaming obligations of the platform. Where data is no longer required, it is securely deleted or anonymised.
Section 7
Data Security
uudd implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security assessments of our systems and third-party service providers, and monitoring for suspicious or unauthorised activity. While we take all reasonable steps to protect your data, no method of internet transmission or electronic storage is completely secure. In the unlikely event of a data breach that affects your rights or interests, we will notify you and the relevant authorities as required by applicable law.
Section 8
Your Rights Over Your Personal Data
As a user of the uudd platform, you have the following rights in respect of the personal data we hold about you. To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within a reasonable timeframe and in any event no later than 30 days of receipt.
- Right of Access — You have the right to request a copy of the personal data we hold about you and information about how that data is being used and shared.
- Right to Rectification — You have the right to request that we correct any inaccurate personal data we hold about you and, where appropriate, complete any incomplete data.
- Right to Erasure — You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other legal basis for processing. This right is subject to our legal retention obligations.
- Right to Data Portability — You have the right to receive the personal data you provided to us in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
- Right to Restrict Processing — You have the right to request that we restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you oppose erasure.
- Right to Object — You have the right to object at any time to processing of your personal data based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will cease processing immediately. Where you object on legitimate interest grounds, we will cease unless we have compelling grounds to continue.
Section 9
Children's Privacy
The uudd platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from an underage individual, we will immediately delete that data and close any associated account. If you believe a person under the age of 21 has registered on the platform, please notify us immediately at [email protected] so that we can take appropriate action.
Section 10
Changes to This Privacy Policy
uudd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their registered contact details. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Contact Us
Privacy Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or the way uudd handles your personal data, please contact our support team by email at [email protected]
21+ only. Please gamble responsibly. Terms and Conditions apply.